Privacy policy

This policy explains how Marcus Zach Gabrielle Santiago Morales, a sole proprietor in the Philippines, handles personal data in Orvantes. Business registration is pending, so no registration number is given. Contact orvantesofficial@gmail.com. Orvantes is a social media posting, customer inbox, analytics, and support tool.

Data you give us

Account data: name, email, password hash, workspace name, and settings such as theme and timezone. Billing data is collected by Paddle as merchant of record. We store the plan, country, and Paddle customer or subscription identifiers needed to unlock the product. We do not store full card numbers.

Data from connected accounts

If you connect Facebook or Instagram through Meta, we receive what that login allows: page or account identifiers, name, permission tokens, content you ask us to publish, and messages, comments, or other inbox items needed to show and reply to customers.

If you connect TikTok, we receive the account identifiers, permission tokens, and the content and comments needed to publish and to show your inbox. Other networks you connect are handled the same way: only what is required to post, read replies, and show analytics for that account.

We use this data to publish and schedule posts, display the unified inbox, calculate analytics and reports, and provide support tools you turn on. We do not sell personal data. We do not use your customer messages to advertise to other Orvantes customers.

AI

Prompts, captions, and reference images you submit may be sent to the AI provider configured for your workspace (for example OpenAI, xAI, Stability, or Replicate) so it can return captions, images, or video. Do not put secrets or another person’s sensitive data into a prompt. Review AI output before you publish it.

Processors

We use infrastructure and product providers to run Orvantes, including the host that stores the database, Paddle for payments, email delivery if you enable it, and the social platforms and AI providers you connect. They process data only to provide those services.

Retention

We keep account and connected-account data while the account is open and you leave the connection in place. If you disconnect a platform, we stop collecting new data from it and delete the stored tokens and inbox copies for that connection as part of account deletion, or sooner if you ask. Payment records that Paddle or tax law requires may be kept after the Orvantes account is deleted.

Philippine Data Privacy Act of 2012

If the Data Privacy Act of 2012 applies to you, you may ask to be informed, to access your data, to correct it, to object to or withdraw consent for processing, to erase or block it, to data portability where applicable, and to complain to the National Privacy Commission. You may also claim damages where the law provides that right. Email orvantesofficial@gmail.com to use these rights. We may need to confirm you control the account before we act.

Deletion

How to disconnect a platform or delete the account is on the data deletion page. That page is the Data Deletion Instructions URL for Meta app review.

Contact

Marcus Zach Gabrielle Santiago Morales, Philippines. Email orvantesofficial@gmail.com.